Details

All rates include taxes

  • Rates include: BUFFET BREAKFAST
  • Rates include children up to 12 years old free of charge in the accommodation, as long as they occupy the same room as the parents in a double room.
  • The extra Pax costs are: $ 35.00 includes taxes.

Please note that your request must include the following information:

  • Guest name
  • In case of requesting transfer, include flight itinerary.
  • Telephone number and contact email
  • Type of room
  • Arrival and departure date of the hotel
  • In each accommodation request the Time Limit will be indicated for the reservation, if no information is received on the blocking until the date of the Time Limit, the blocking will be automatically canceled.
  • In case of Late CHECK OUT – you will be charged an additional 40% at the set rate.
  • In order to secure the reservation, a deposit of 50% of the value of the accommodation must be made on the date indicated at the time of confirmation and a copy of the payment receipt must be sent to our e-mail. In the same way you can make the reservation by credit card indicating the number of the same, expiration date and security code; For your peace of mind, we inform you that there will be no prepayments or withholdings on the card, it will only be used as a backup of your booking.
  • No blocking will be accepted before 120 days from the check in date.

Cancellation policies and cancellation of the booking

If you need to cancel your reservation, please take into consideration our formalities:

  • Cancellations before 72 hours100% refund in favor of the client. Cancellations between 48 hours are charged 50% of the value of one night’s stay. Cancellations from 24 hours to 0 hours are charged 100% of the value of one night’s stay.

Group payment policy:

  • VALGUS Hotel & Suites will issue the invoice on the day of the Check Out of the guests and it must be canceled at the latest 20 days after being issued.
  • The deposit must be made in the name of: VALGUS Cia. Ltda. In the Current Account of Produbanco Nº 02071006431.
  • VALGUS Hotel & Suites does not assume the values that the bank charges for the transaction both foreign and local.
  • Send the copy of the respective deposit by email with the reference of the guests.
  • The retention must be sent before the expiration of the term indicated by the SRI (5 days of the invoice issued) to the email of our accountant contabilidad@hotelvalgus.com.